Most of us consider communication a pretty basic skill. And, I might even go so far as to say we think we are pretty good at it.Joining words together to form clear, coherent and understandable phrases in order to facilitate, engage and participate in the exchange, dissemination and sharing of accurate, unambiguous and useful information is e_ortless, straightforward and facile. We all do it. How hard can it be?Rhetorical question. Just ask any married couple.Truth is, despite our optimistic opinions about our communicative abilities, most of us don’t measure up. Oh, we try. We believe we are good, great, expert ...