ATexas doctor, closing out a hectic week, hoped it to be his final medical appointment.He stared at a Q-tip that was devoid of cotton at both ends.“This Q-tip must have gotten right up against 5 o’clock Friday at the factory,” he muttered.In the span of one week recently, I felt that my photograph might be placed alongside a “customer is always wrong” essay, thinking my value about the same as a “cottonless” Q-tip.On three occasions, I was “done wrong.”In each case, I felt as if I’d been hit full in the face with a blivit, a rural term coined by ...